Privacy Policy

1. Introduction

MyEzyInvois ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-invoicing platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect several types of information from and about users of our platform, including:

• Personal Information: Such as your name, email address, company name, business registration number, tax identification number, address, phone number, and other information necessary for providing our service.
• Invoice Data: Information contained in invoices you create, including seller and buyer details, invoice line items, tax information, and payment details.
• API Credentials: Such as API keys, tokens, or other credentials for connecting with LHDN's MyInvois platform.
• Technical Data: Information about your device, browser, IP address, and how you interact with our platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our e-invoicing platform
• Create and submit compliant e-invoices to LHDN on your behalf
• Communicate with you regarding our services, updates, and support
• Comply with legal obligations and enforce our terms of service
• Conduct data analysis to enhance our platform and user experience
• Detect, prevent, and address technical or security issues

4. Data Sharing and Disclosure

We may share your information with:

• LHDN: To submit e-invoices on your behalf in compliance with MyInvois requirements.
• Service Providers: Third-party vendors who assist us in providing our services, such as hosting providers, email delivery services, and payment processors.
• Legal Authorities: When required by law, regulation, or legal process.

We do not sell your personal information to third parties. Any sharing of your data is done strictly to provide the services you have requested or as required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. These measures include encryption, secure socket layer technology, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for providing our services, complying with legal requirements, and resolving disputes. Invoice data is retained in accordance with Malaysian tax and accounting regulations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and obtain a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our platform. These technologies help us analyze user behavior, remember your preferences, and improve our services. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: [Company Address]
Phone: [Company Phone]